Refund Policy
Last updated: 5/2/2025
1. Eligibility for Refunds
- Refund requests must be submitted within 14 days of purchase.
- Refunds are applicable only to courses or services that have not been accessed or utilized.
2. Non-Refundable Items
- Downloaded materials or accessed course content are non-refundable.
- Promotional or discounted courses may not be eligible for refunds.
3. Refund Process
- To request a refund, contact our support team at support@99plus.lk with your order details.
- Approved refunds will be processed within 7-10 business days to the original payment method.
4. Contact Us
For any questions regarding our refund policy, please reach out to our customer service team.